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Return Policy

You will be completely satisfied with your portable trade show display from Epic. Guaranteed.

When you receive your package(s) be sure to open them right away.

If you're not absolutely thrilled with the appearance, functionality, and overall quality, give us a call within 3 days of receipt. The first and only priority is to make sure you are satisfied. If that means you simply want to return the item(s) for a refund it will be arranged right away.

Here are the terms of this guarantee:

  • Item must be returned to the address provided with a RMA number, unused, in original condition and packaging, within 10 business days of receiving the order.
  • Shipping and handling charges are not refundable.
  • This guarantee excludes custom items such as printed graphics, printed table throws, and trade show flooring.

Important: Epic is not liable for any damage that may occur in transit. If any damage is apparent on the package(s) when you receive your order please formally note it with the delivery person. This is required when processing a claim with the freight company.